May 11th – I am still waiting for the original registration and ownership of my horse purchased months ago, when should I expect to receive it?
Unfortunately it does not depend on Interagro. We sent the ownership form and original registration of your horse to the ABPSL Stud Book beginning of April/2016 (as you can see at Post Office receipt we emailed you) and we are contacting them every week (copies of emails also sent to you) and all we hear is “we are mailing it tomorrow” (será enviado amanhã).
Since April 25th, 2016 there is a new rule at ABPSL that members are allowed to contact them only on Mondays and emails are going to be replied only on Fridays. The newsletter in Portuguese can be seen here
Since April 25th, 2016 there is a new rule at ABPSL that members are allowed to contact them only on Mondays and emails are going to be replied only on Fridays. The newsletter in Portuguese can be seen here
The ownership is paid and at their website you can see the horse is currently at your name, but the original pedigree still didn´t reach us.
We are very sorry for their delay and problems it is causing you, we will keep emailing and calling them every day until you have it.
In case you want to contact them directly:
website: www.associacaolusitano.com.br
Tels.: +55 11 3729-4439 or +55 11 3259-5335
Fax: +55 11 3259-5335
UPDATE May 18th: ownership transfers finally arrived but one horse missing, they said we might get it by the end of the week.
Pedigree finally arrived on June 1st.
UPDATE May 18th: ownership transfers finally arrived but one horse missing, they said we might get it by the end of the week.
Pedigree finally arrived on June 1st.
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